Return Policy
Last updated: 25 June 2026
This Return Policy applies to digital products purchased from Chloe Noble Studios, including presets, editing tools, templates, guides, downloads, and related digital materials.
Digital Products
All products are digital unless stated otherwise. No physical item will be shipped.
After purchase, access will be provided by download link, email, or another digital delivery method.
Refunds and Cancellations
Due to the digital nature of our products, all sales are final once access has been provided.
By purchasing, you agree that the digital content may be supplied immediately. You also acknowledge that once access or download begins, you lose your right to cancel under UK consumer law.
We do not offer refunds for change of mind, accidental purchases, incompatibility, lack of use, or results that differ from expectation.
Your Statutory Rights
Nothing in this policy affects your statutory rights.
If a product is faulty, not as described, or not fit for purpose, please contact us at hello@chloenoble.co.uk with your order details.
Compatibility
Please check the product description and compatibility requirements before purchasing. We are not responsible for incompatibility with your software, device, file type, or editing workflow unless the product description was inaccurate.
Contact
Chloe Noble Studios
Email: support@chloenoble.co.uk
Terms of Service
Last updated: 25 June 2026
These Terms of Service apply to your use of the Chloe Noble Studios website and your purchase of any digital products, including presets, editing tools, templates, guides, downloads, and related digital materials.
By using this website or purchasing a product, you agree to these Terms.
1. About Us
This website is operated by Chloe Noble Studios.
2. Digital Products
Products sold through this website are digital unless stated otherwise. No physical item will be shipped.
Access will be provided by download link, email, or another digital delivery method.
3. Product Results
We aim to describe all products accurately.
Presets and editing tools are designed to support your editing process, but results will vary depending on the original image, lighting, exposure, white balance, camera settings, file type, skin tones, and personal editing style.
Example images are for guidance only and do not guarantee an identical result.
4. Compatibility
You are responsible for checking that the product is suitable for your software, device, operating system, and editing workflow before purchasing.
5. Payment
Payment must be made in full at checkout. Your order will only be completed once payment has been received.
6. Refunds and Cancellation Rights
Digital products may be supplied immediately after purchase.
By purchasing, you consent to immediate access and acknowledge that once access or download begins, you lose your right to cancel under UK consumer law.
All sales are final once access has been provided, except where required by law.
Please see our Return Policy for more information.
7. Licence
When you purchase a product, you receive a personal, non-exclusive, non-transferable licence to use it.
You may use the product for your own personal editing or within your own photography business, unless stated otherwise.
You do not own the product itself, and no intellectual property rights are transferred to you.
8. Restrictions
You must not:
Resell the product
Share, gift, transfer, or pass it on to anyone else
Upload it to a shared drive, marketplace, group, platform, or website
Copy, duplicate, redistribute, or publish it
Include it in another product, course, membership, download, or preset pack
Reverse engineer, repackage, or claim it as your own
Each person or business must purchase their own licence.
9. Intellectual Property
All products, files, presets, guides, written materials, images, branding, and website content remain the intellectual property of Chloe Noble Studios.
You may not copy, reproduce, distribute, or exploit them without written permission.
10. Technical Support
Basic support may be provided for access or download issues.
Support does not include personalised editing help, software training, or installation support unless stated on the product page.
11. Misuse
If we believe a product has been shared, resold, copied, or misused, we may revoke access without refund and take further action where necessary.
12. Liability
We are not responsible for indirect losses, loss of profit, loss of business, or losses that were not reasonably foreseeable.
Nothing in these Terms limits your statutory rights or excludes liability where it would be unlawful to do so.
13. Governing Law
These Terms are governed by the laws of England and Wales.
If you live in Scotland or Northern Ireland, you may also have the right to bring proceedings in your local courts.
14. Contact
Chloe Noble Studios
Email: support@chloenoble.co.uk
Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how Chloe Noble Studios collects, uses, and protects your personal information when you visit our website, contact us, join our mailing list, or purchase a digital product.
Chloe Noble Studios is the data controller for the personal information described in this policy.
1. Contact
Chloe Noble Studios
Email: support@chloenoble.co.uk
2. Information We Collect
We may collect:
Your name
Email address
Billing details
Order details
Contact form messages
Mailing list preferences
Website usage information
IP address and device/browser information
Any information you choose to send to us
3. How We Use Your Information
We use your information to:
Process and deliver orders
Send order confirmations and product access details
Respond to enquiries
Provide customer support
Manage customer records
Send marketing emails where permitted
Improve our website, products, and services
Keep the website secure
Meet legal, tax, and accounting obligations
4. Lawful Bases
We use your information where we have a lawful basis, including:
Contract, to process and deliver your purchase
Consent, where you sign up for marketing emails
Legal obligation, where we need to keep records
Legitimate interests, to manage enquiries, improve our website, and protect our business
5. Marketing Emails
If you sign up to our mailing list, we may send updates, product news, offers, and related content.
You can unsubscribe at any time using the link in our emails or by contacting us.
6. Sharing Your Information
We may share your information with trusted providers who help us run the website and business, including:
Website and checkout providers
Payment processors
Email marketing platforms
Digital product delivery tools
Analytics providers
Professional advisers
Regulators or authorities where required by law
We only share information where necessary.
7. Payments
Payments are processed by third-party payment providers. We do not store your full payment card details.
8. Cookies
Our website may use cookies and similar technologies to operate the site, improve user experience, understand website traffic, and support marketing or analytics.
Where required, you will be asked to consent to non-essential cookies.
9. International Transfers
Some providers may process information outside the UK. Where this happens, appropriate safeguards will be used where required by law.
10. How Long We Keep Your Information
We keep your information only for as long as necessary.
Order records may be kept for tax, accounting, and legal purposes. Marketing information is kept until you unsubscribe or ask us to remove it.
11. Your Rights
Under UK data protection law, you may have the right to:
Access the information we hold about you
Correct inaccurate information
Ask us to delete your information
Restrict or object to certain uses
Withdraw consent where we rely on consent
Ask for your information to be transferred
To exercise your rights, contact us at support@chloenoble.co.uk
12. Complaints
If you are unhappy with how we handle your information, please contact us first.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
13. Security
We take reasonable steps to protect your personal information, but no online service can be guaranteed to be completely secure.
14. Updates
We may update this Privacy Policy from time to time. The latest version will be available on our website.